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Topic: Property Address
Gbelton
Joined: Dec 14, 2014
Topics: 10   Replies: 19
Posted by Gbelton on Mar 22, 2015 11:08 AM:    

I've noticed that the full property address is displayed to the guest as part of any payment details. I was surprised at this since the description says that information is kept private.
 

   

John Amato
Joined: Jan 30, 2009
Topics: 118   Replies: 750
Posted by John Amato on Mar 22, 2015 11:59 AM:    

Gbelton - where did you see this?

John
 

   

Gbelton
Joined: Dec 14, 2014
Topics: 10   Replies: 19
Posted by Gbelton on Mar 22, 2015 12:06 PM:    

I saw it on the PayPal invoice. I generated a test payment request and fed it through PayPal. Let me see if I captured it. Unfortunately, I did not capture it so I'll have to do it again.
 

   

Gbelton
Joined: Dec 14, 2014
Topics: 10   Replies: 19
Posted by Gbelton on Mar 22, 2015 12:27 PM:    

Ok I have it captured. Sending via email.
 

   

John Amato
Joined: Jan 30, 2009
Topics: 118   Replies: 750
Posted by John Amato on Mar 22, 2015 12:27 PM:    

Ok. See if you can do a screen-grab or something. Since it's PayPal, I suspect it's a PayPal thing, not from Bookerville? But then, where did PayPal get it from?

Once the customer is committed (and if they're paying you money, that's pretty committed) more information is shared. Like on the Make Payment page, we do show the property address. Customers want to know what they're purchasing before being comfortable paying money...

John
 

   

Gbelton
Joined: Dec 14, 2014
Topics: 10   Replies: 19
Posted by Gbelton on Mar 22, 2015 12:43 PM:    

I don't send out the full address until a few days before checkin. If I leave it available in PayPal, they can just grab the address, look at my availability calendar and know when the property is vacant. I realize it is a little paranoid but I would rather not provide the opportunity.
 

   

John Amato
Joined: Jan 30, 2009
Topics: 118   Replies: 750
Posted by John Amato on Mar 22, 2015 04:07 PM:    

Ok Gbelton - we'll put something in your Dashboard ==> Account Settings, in the "Advanced Settings" box:

"makePaymentPageSuppressPropertyAddress"       "Y"

This will suppress showing the actual street address of the property on the Bookerville Make Payment page. It will still show the city, state, and zip code though.

Does that help?

John
 

   

Gbelton
Joined: Dec 14, 2014
Topics: 10   Replies: 19
Posted by Gbelton on Mar 22, 2015 04:28 PM:    

Absolutely and thank you.
 

   

John Amato
Joined: Jan 30, 2009
Topics: 118   Replies: 750
Posted by John Amato on Mar 22, 2015 07:17 PM:    

Just a heads-up: I've made that setting in your account, but the software update for it won't be made until 4:00 am (EST) tomorrow...
 

   





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